TRUST CENTER
Sub-processors
Who handles your data on our behalf.
The companies below process customer data so that we can provide our services. For each one: what it does, which services it touches, and where the data is.Last updated 6 November 2026
| Sub-processor | What it does | Services and data | Where |
|---|---|---|---|
| Data-center operator, Bucharest | Houses, powers and connects the hardware our cloud platform runs on. | Cloud platform: Cloud VMs, managed Kubernetes, block storage, load balancers, the console and the API | Bucharest, Romania (EU) |
| Infrastructure provider for our account systems | Hosts our client area, billing, support-ticket system and website. | Account, billing and support data | EU |
| Object-storage partner | Stores the objects in your buckets, and our cloud platform's off-site backups. | Object Storage; backups of our cloud platform | Your buckets: the region you choose. Our backups: EU |
| VPS infrastructure partners | Provide the servers and network behind our VPS plans. | Linux VPS, Windows VPS, n8n VPS and OpenClaw VPS | The location you choose when you order |
| Proxy network partners | Carry proxy traffic through the networks you select. | Proxy services | The country you choose |
| DNS and network-security provider | Answers DNS for our cloud domains and protects our staff's access to internal tools. | DNS queries; staff sessions to internal tools | Global network |
| Domain registries and registrars | Register and renew the domain names you buy from us. | Domain names (the registration details each registry requires) | The registry of each domain extension |
| Stripe | Processes card payments, including saved cards. | Billing | EU and US |
| PayPal | Processes PayPal payments. | Billing | EU and US |
| CoinGate | Processes cryptocurrency payments. | Billing | EU |
| Tawk.to | Runs the live chat on our website. | Chat messages and the details you give in chat | US |
| GitHub | Hosts our source code and runs our build and test pipelines. | Engineering records, which can include account identifiers when we work on an issue | US |
| Slack | Our team's internal messaging, including support and incident coordination. | Messages about support cases and incidents | US |
| Anthropic, OpenAI and Google | AI assistants our engineers use for software development and operations. | Code, logs and records our engineers work with, which can include account details | US |
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Where a description is shown instead of a company name, the name is available to customers on request. Questions about this list, or a Data Processing Agreement: hello@rarecloud.io.